Voice, Call Center & Business Internet Converged
WAVE.BAND, LLC headquartered in San Diego, CA is a high performance, FCC (Federal Communications Commission), PUC (Public Utilities Commission) registered CLEC (Competitive Local Exchange Carrier) that provides end-to-end business communications, call center, and Internet. Through our Business Voice and Internet connectivity options WAVE.BAND is designed and built to provide our clients a flexible, cost-effective unified communication service.
Keys to our success:
Customer Service
Whether it is delivering internet connectivity, voice, and call center/IVR solutions or all three, WAVE.BAND takes the position of end-to-end service responsibility. This means no third-party integrations to blame, no politics and no “passing the buck,” just responsiveness, straightforward answers, and increased focus and speed on issue resolution.
Proven Experience
With 30+ years of industry experience, we came to the realization that today’s telecommunications and network providers are out of alignment with customer needs and expectations. So, we built WAVE.BAND from the ground up to provide business clients private carrier-grade fiber optic internet, business voice and managed IT solutions.
Network & Carrier Redundancy
Our “cloud” network architecture employs diverse paths and diverse carriers delivering dedicated, not shared, internet and voice that provides a consistent experience regardless of time of day or number of users on the network.
Network Reliability
99.99+% Network Reliability
WAVE.BAND offers its customers access to not only a “private, fully managed” cloud network with a fully redundant Tier 1 internet backbone and unbeatable value for today’s business but a a team of seasoned and highly skilled engineers to managed monitor and secure vital business networks.
Community Commitment
Cash & In-Kind Services Donated Annually
WAVE.BAND’s commitment to the local community is demonstrated by its fiscal gifts and its investment in people and organizations. Each year WAVE.BAND donates a percentage of corporate earnings and in-kind services to community causes and organizations.
Business Voice
WAVE.BAND's cloud-based, hosted voice services deliver robust features, scalability and reliability to meet the growing challenges of today’s business.Call Center/IVR
WAVE.BAND's Call Center Solution increases the customer experience and satisfaction while improving your bottom line with Customer Interaction SolutionsBusiness Internet
WAVE.BAND's private line fiber Internet network with QoS and 24/7/365 network monitoring is the perfect marriage with our cloud voice services.
Get to know us!
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- We have always had issues with other internet providers. We made the decision to switch over from AT&T to WAVE.BAND. Joe took care of us from start to finish and answered all of our questions and concerns. He and his team were very friendly and personable through the whole process. We are very happy with the service they have provided and continue to provide us. Thank Joe and his exceptional team! Thank you!
