With our Customer Interaction Solutions, you have access to a portfolio of applications that enhance your customer service in a cost-efficient way.
Health Care: centralized patient services & private practices
Government & Public Sector: local, state, & federal facilities with centralized service locations
Financial: customer & membership services
Insurance: policy management & customer services
Utilities: billing services & customer services
Retail: centralized ordering & customer service departments
Education: human resources & educator services
Transportation: dispatch & operator services
From automated phone features to innovative IVR to hosted call centers, we provide a customer experience solution to increase customer satisfaction while improving your bottom line.
Customer Service Automation
Telephone and Web Surveys
Payment and Merchant Processing
Credit Card Balance Inquiry
Collections and Notifications
Remote Workforce Management
After hours call processing for 24 X 7 sales force
WAVE.BAND’s SD-WAN solution is for any organization that needs high quality voice.
It optimizes voice traffic and reduces degradation of voice quality through the creation and transmission of duplicate packets over a specialized route that is intended to reduce packet loss.
It works to optimize your voice and data traffic within your organization and across the multiple networks you use. It also monitors the usage of your bandwidth across both your voice and data traffic and allocates bandwidth as necessary (based on policy & priority you can set) in order to ensure that you are getting the best quality and not wasting bandwidth.
Simply provide a little information and we will be in touch shortly.